Action:

1) Open the 'Device Manager' and select the 'View devices by type' radio button.
Device Manager
2) Double-click on 'CDROM' in the 'View devices by type' list box.
3) Double-click on the CD-ROM driver. (The CD-ROM driver 'Properties' dialog box appears.)
CD-ROM 'Properties' dialog box
4) Click the 'General' tab and view the 'Device status' area to locate the error.
5) Click 'OK'.

Question:

Responses: